When an organization chooses not to pursue ISO 9001 certification or not to retain the ISO 9001 certificate, it should make no difference to the way the organization is managed. It’s similar to the man who chooses not to take the course examination. He still has the knowledge he has acquired whether or not he takes the exam and gets a certificate. What he cannot do is demonstrate to others that he has reached a certain level of education without having to prove it every time. People who know him don’t care that he didn’t take the exam. It is only those who don’t know him that he will have difficulty convincing.
ISO 9001 addresses process quality standards, not product quality standards. It does not involve inspection to see if a part meets a specification. It addresses examining the process and the controls used during its manufacture. The concept is that if everything in the process is good, it will produce a good product
Wednesday, April 28, 2010
Audit Of Electronic Documents In ISO 9001 Standards
Audit Of Electronic Documents In ISO 9001 Standards
Electronic documents that establish management system policies and procedures can be in a variety of file formats depending on the software applications that are utilized by the organization to generate the documents. Electronic file formats include, Text, HTML, PDF, etc. Spreadsheets and databases formats are also considered to be electronic “documents” subject to the control elements of the management system to being audited.
Given the relative ease with which users can now create electronic spreadsheets and other electronic documents, auditors (either internal or external) should ensure that policies governing the controls that apply to management system documentation in-general are also employed for electronic documents through appropriate procedures.
Organizations need to employ suitable and effective methods within the electronic environment for ensuring the adequate review, approval, publication and distribution of its management system documentation. These should be consistent with the methods for the development and modification of electronic documents.
In many cases document control measures may also be standard features of software applications used for their creation. Therefore auditors should understand these application-specific controls to the degree that these are utilized as a basis for conformance to the applicable management system standard.
Given the increased capacity to modify, update, reformat and otherwise improve documents within an electronic-based management system, auditors should pay particular attention to control elements such as document identification and document revision level.
As electronic media facilitates an increased rate of document modifications, auditors should verify that the controls being employed for the management of obsolete documents are considered within the organizations’ document control policies and procedures.
Auditors should verify that electronic-based documentation exists to provide orientation to users with regard to the functional and control aspects associated with electronic documents. Additionally, “Point-of-use” requirements associated with the applicable management system standards will typically be addressed in part by the organization’s document access policies. Auditors should understand the organization’s policies and procedures regarding user privileges as these become important factors for properly realizing the organization’s processes.
External electronic communication with suppliers, customers and other interested parties may involve the exchange of documents. Given that these external documents may contain key parameters that specify the functioning of the organization’s processes, auditors should verify the degree to which these documents are formally introduced and controlled within the electronic-based management system.
Monday, April 5, 2010
Different Between Quality Assurance & Quality Control
QA: Quality Assurance is the process which are having their eyes on the process to provide the assurity of the quality. like doing the testing at the time of development, giving the review comments and forced the developers to fixed the defects of the requirement, designed, coding and testing phase is the Quality Assurance.
Quality Control: Before delivering the product to make sure that all the documentation are provided, product has meet with the requirement criteria, all the SDLC phase are met with the exit criteria is the Quality control.
Difference between Quality Control and Quality Assurance?
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As per ISO 9000 Standards:
Quality Control means – The Operational Techique and activities that are used to fullfill requirements of Quality,
Quality Assurance means – All Those planned and systematic activites implemented already , to provide adequate confidence that an entity will fulfillrequirements of Quality.
The following table can explain in detail:
QC QA
Product Process
Reactive Pro-active
Line Function Staff Function
Find the defects Prevent the defects
e.g.
QC QA
Walkthrough Quality Audit
Testing Defining Process
Inspection Selection of tools
Checkpoint Review Trainings
Step by Step: Leading your company to Successful ISO 9001:2008 Registration
Step by Step: Leading your company to Successful ISO 9001:2008 Registration
1. ISO 9000 Introduction, a Process approach.
2. Gap Analysis: Schedule the Gap Analysis, Conduction and ISO 9001 Gap Analysis.
3. Prepare a Project Plan: The Team approach, Steering Team, Task Teams.
4. Train employees on ISO 9001: Mamagement Overview, Employee awareness, Keeping them informed.
5. Document your system: How much Documentation do you need, Importance of Documentation control
6. Implement the QMS in your Organization:Training on new procedures, Training of internal auditors.
7. Audit your QMS: Train internal Auditors, Conduct Internal Audits.
8. ISO 9001:2008 Registration Audit: Selecting a Registrar and then go ahead with registration.
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