ISO 9001 Quality Policy

Sample of corporate ISO 9001 Quality Policy:

On customers
We will listen to our customers, understand and balance their needs and
expectations with those of our suppliers, employees, investors and society and
endeavour to give full satisfaction to all parties.
On leadership
We will establish and communicate our vision for the organization and through
our leadership exemplify core values to guide the behaviour of all to achieve our
vision.
On people
We will involve our people in the organization’s development, utilize their
knowledge and experience, recognize their contribution and provide an environ-
ment in which they are motivated to realize their full potential.
On processes and systems
We will take a process approach towards the management of work and manage our
processes as a single system of interconnected processes that delivers all the
organization’s objectives.
On continual improvement
We will provide an environment in which every person is motivated to
continually improve the efficiency and effectiveness of our products, processes and
our management system.
On decisions
We will base our decisions on the logical and intuitive analysis of data collected
where possible from accurate measurements of product, process and system
characteristics.
On supplier relationships
We will develop alliances with our suppliers and work with them to jointly
improve performance.
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