What does ISO 9001 Standards offer?
For one thing, it offers you continued business with customers who may be requiring you to register. That is a pretty strong benefit right there.These customers may never question your quality, but these customers depend heavily on their main suppliers. They know they can improve their quality and through-put, if you improve yours. Just because you are great does not mean you are as great as you could be. ISO 9001 mandates a continuous improvement system. You can wriggle and fudge, but if you implement that system and workit conscientiously, you cannot help but improve. Continuous improvementis not just a buzz term. It is an imperative. Just because you are great today does not mean you will be great tomorrow.Has your industry changed? Has your organizationchanged? A well-implemented ISO 9001 helps your organization adapt to change. It brings independence of individuals and consistencyof practices—two features that tend to resist declines inperformance.
What else does ISO 9001 bring you? When well implemented, an ISO 9001 quality system improves organization performance. That is,after all, the whole point. In cases where it does not, the fault tendsnot to be in the ISO 9001 process (its inherent deficiencies not withstanding). When an ISO 9000 system does not provide substantial benefits andimprovement in performance, it is usually because managementhas consciously chosen to cut corners, blow smoke, stay uninvolved, and starve the system of all but the most essential resources. “We’ll do this stupid thing, but we’re sure not goingto change the way we operate.”ISO 9001 registration brings you one more thing that your organization may not have today: International credibility. ISO 9001 is deployed and practiced in nearly 100 countries around the world. Into day’s ever-growing international economic climate, this is not a bademblem to have, however narrow the scope of your market today.
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